Formal Student Complaint Policy


KCC is committed to providing excellent service and academic experiences for students, community members, and staff. If you experience anything less, you may file a complaint by choosing the appropriate form at Types of complaints which can be submitted are:

  • Instructional/grades
  • Non-instructional/general
  • Discrimination or sexual harassment

All complaints will be taken seriously and addressed promptly. If an issue is not resolved at the college level, or if you prefer, you may file a complaint with the Illinois Board of Higher Education or the U.S. Office for Civil Rights.