MKTG 1253 Sales & Customer Service

The student will study and practice sales and customer service skills. He/she will be able to identify customer needs, communicate the selling points of a product, demonstrate the techniques of making a sale, and describe how to establish long-term relationships with clients by providing follow-up and customer service after the sale.

Credits

3 Credits

Distribution

Business Management/Marketing

Lecture Hours

3

Lab Hours

0

Fees

0