/Institutions/Kankakee-Community-College/json/2019-2020/Academic-Catalog-local.json

/Institutions/Kankakee-Community-College/json/2019-2020/Academic-Catalog.json

Formal Student Complaint Policy

KCC is committed to providing excellent service and academic experiences for students, community members, and staff. If you experience anything less, you may file a complaint using the appropriate link below. All complaints will be taken seriously and addressed promptly.

Use the appropriate link for KCC's procedures and forms to complete:

• Resolve a service complaint
• Resolve a classroom or academic concern
• Discrimination or sexual harassment complaints/grievances

If an issue is not resolved at the college level, or if you prefer, you may file a complaint with the Illinois Board of Higher Education or the U.S. Office for Civil Rights.