HOSM 1013 Front Office Operations

This course establishes a systematic approach to front office operations, detailing the flow of business through the hotel from reservations to checkout. Front office management is placed within the context of the overall operation of the hotel. Methods of handling guest folios, reservations systems, property management systems, and cash controls are discussed.

Credits

3 Credits

Distribution

Hospitality Operations

Lecture Hours

3

Lab Hours

0

Fees

0