BSNS2311 Successful Customer Service

This course focuses on essential customer service skills that help organizations accomplish their goals, deal with problems and complaints, win new customers and create loyal customers. The course concentrates on the key concepts and best practices involved in customer service, personal skills, and communication skills needed to deliver successful customer service.

Credits

1 Credit

Distribution

Office Professional

Lecture Hours

1.00

Lab Hours

0.00

Fees

0.00