Formal Student Complaint Policy
KCC is committed to providing excellent service and academic experiences for students, community members, and staff. If you experience anything less, you may file a complaint by choosing the appropriate form at www.kcc.edu/student-resources/student-complaint-policy. Types of complaints which can be submitted are:
- Instructional/grades
- Non-instructional/general
- Discrimination or sexual harassment
All complaints will be taken seriously and addressed promptly. If an issue is not resolved at the college level, or if you prefer, you may file a complaint with the Illinois Board of Higher Education or the U.S. Office for Civil Rights.