ITSM 1223 IT Systems and Management

This course, the second in a two-course series, provides the software, security, and operational skills necessary to help meet the growing demand for entry-level information technology professionals. The fundamentals of installing and configuring operating systems, cyber security, software troubleshooting, and IT operational procedures will be explored. Emphasis is on the installation and administration of operating systems, as well as how computer architecture is implemented and maintained in order to support an organization. Students will learn to address common computer and operating system issues and how to identify common security threats to computer resources. This course prepares students for the CompTIA® A+ Core 2 (1102) exams. Operational knowledge of PCs, software and Internet technologies is strongly recommended before enrollment.

Credits

3 Credits

Prerequisite

Operational knowledge of PCs, software & Internet technologies is strongly recommended for this course.

Lecture Hours

2

Lab Hours

2

Fees

$153