Outcomes
Identify various business, production, or operations principles used in Hospitality Operations.
Describe basic theories, concepts, and terminology utilized in either business, production or operations.
Compare and contrast various methods of completing tasks in Hospitality Operations
Demonstrate understanding of various operational equipment, including computer technology, as appropriate in the Hospitality Operations field.
Identify safe work practices utilized in Hospitality Operations.
Explain skills needed to specialize in business, production, or operations within Hospitality Operations.
Program Overview
The Hospitality Operations Certificate prepares the student to enter the hospitality operations profession. Hospitality duties may vary from providing services in restaurants, bars or other entertainment venues to working with other hospitality providers in banquet settings, or meeting, convention, and event planning. Employment opportunities are in restaurants, chambers of commerce, tourism destinations, recreation businesses and area hotels.
Program Requirements
Major Courses
| HOSM 1003 | Introduction to Hospitality | 3 Credits |
| HOSM 1013 | Front Office Operations | 3 Credits |
| HOSM 1023 | HR Management and Training | 3 Credits |
| HOSM 1033 | Quality and Service Management | 3 Credits |
| BSNS 1133 | Introduction to Entrepreneurship | 3 Credits |
| BSNS 2423 | Internship Experience | 3 Credits |
Total Credit Hours: 18
Suggested Course Sequence
Fall semester
Spring semester
| HOSM 1033 | Quality and Service Management | 3 Credits |
| BSNS 1133 | Introduction to Entrepreneurship | 3 Credits |
| BSNS 2423 | Internship Experience | 3 Credits |
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