Office Assistant, Advanced Certificate

Curriculum code: BSNS.CRT.C63

Outcomes

Evaluate communication for clarity and professionalism in both written and oral formats.

Determine and exhibit professional values and professional behaviors in the work environment.

Assess technology and technical skills to manage information and solve problems.

Compare and contrast interpersonal skills and attitudes for working in an office environment

Apply proofreading techniques to identify and correct errors

Exercise appropriate customer service skills in all situations.

Program Overview

This program is designed to give students the opportunity to develop competencies needed for success in a beginning or re-entry office position. Graduates will be prepared for employment in a variety of office positions which require office technology skills.

Program Requirements

Major Courses

BSNS 1312Proofreading & Editing

2 Credits

BSNS 1353Administrative Office Procedures

3 Credits

BSNS 2311Successful Customer Service

1 Credit

COMM 1603Business Communication

3 Credits

 

ACCT 1413General Accounting

3 Credits

or

ACCT 1514Financial Accounting

4 Credits

 

COSC 1023Intermediate Word

3 Credits

COSC 1181Voice Recognition

1 Credit

COSC 2033Advanced Word

3 Credits

COSC 1513Introduction to Information Processing

3 Credits

COSC 1172Introduction to the Internet

2 Credits

COSC 1341PowerPoint

1 Credit

COSC 1352Word

2 Credits

COSC 1372Excel

2 Credits

ENGL 1613English I

3 Credits

MATH 1213Business Mathematics

3 Credits

Total Credit Hours:35

A higher level mathematics course may be substituted for MATH 1213.

Students who have completed at least one year of high school typing/keyboarding with a grade of C or better or who have completed BSNS 1411 with a grade of C or better will be placed in COSC 1023 instead of COSC 1023. Students with less typing/keyboarding background will need to take BSNS 1411 before COSC 1023 unless they demonstrate on a proficiency test that they have adequate skills to enter COSC 1023.

General education

Total Credit Hours:3

Choose one

BSNS 2143Human Relations in Business

3 Credits

PSYC 1813Introduction to Psychology

3 Credits

Total Credit Hours:3

Total Credit Hours: 38

Suggested Course Sequence

Fall semester

BSNS 1312Proofreading & Editing

2 Credits

 

BSNS 2143Human Relations in Business

3 Credits

or

PSYC 1813Introduction to Psychology

3 Credits

 

BSNS 2311Successful Customer Service

1 Credit

COSC 1023Intermediate Word

3 Credits

COSC 1513Introduction to Information Processing

3 Credits

 

or

ENGL 1613English I

3 Credits

 

MATH 1213Business Mathematics

3 Credits

Spring semester

ACCT 1413General Accounting

3 Credits

or

ACCT 1514Financial Accounting

4 Credits

 

BSNS 1353Administrative Office Procedures

3 Credits

COSC 1372Excel

2 Credits

COSC 1181Voice Recognition

1 Credit

COSC 1341PowerPoint

1 Credit

COSC 1352Word

2 Credits

COSC 2033Advanced Word

3 Credits

Summer term

COMM 1603Business Communication

3 Credits

COSC 1172Introduction to the Internet

2 Credits

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